Privacy Policy

At Study Mentor Pro, we prioritize the privacy and security of our users. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website, www.studymentorpro.co.uk, or engage with our services. By using the Site, you agree to the terms set out in this policy.

Information We Collect

We collect personal information when you use our services or interact with our website. This information may include:

• Personal Identifiable Information (PII): Name, email address, phone number, billing details, etc., provided when you make an order or contact us.
• Non-Personal Information: Browser type, operating system, IP address, and browsing history to enhance the functionality of our website and improve user experience.
• Cookies: We use cookies to personalize your experience on the Site. Cookies help us remember preferences and analyze traffic. You can manage cookie settings in your browser at any time.

How We Use Your Information

We use the collected information for the following purposes:

• To process and fulfill your orders.
• To communicate with you regarding your orders, customer support inquiries, or any changes to our services.
• To improve the website’s functionality and offer personalized content.
• To send promotional offers or newsletters (if you have opted in).

Data Protection

We are committed to keeping your personal data safe and secure. We use reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, or alteration.

Sharing Your Information

We respect your privacy and will not share your personal information with third parties, except under the following circumstances:

• Service Providers: We may share your information with trusted third-party vendors who assist us in operating the website, processing payments, or delivering services. These service providers are obligated to protect your information.
• Legal Compliance: We may disclose your information if required by law or to protect our rights and safety.

Your Rights

You have the right to:

• Access: You can request access to the personal information we hold about you.
• Rectification: You can request updates or corrections to any incorrect or incomplete information.
• Deletion: You can request that we delete your personal data, subject to certain legal obligations.
• Opt-out: You can opt-out of receiving promotional emails by clicking the unsubscribe link in our emails.

To exercise these rights, please contact us using the details provided below.

Third-Party Links

Our website may contain links to third-party websites. Please note that we are not responsible for the content or privacy practices of these external sites. We encourage you to read the privacy policies of those websites before providing any personal information.

Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect or solicit personal information from children. If we discover that we have collected personal data from a child under the age of 18, we will take immediate steps to delete such data.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Any changes will be posted on this page, and the updated policy will be effective immediately upon posting. Please review this policy periodically for any updates.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at info@studymentorpro.co.uk.